Shipping policy

Thank you for shopping with AUREVAIRE.

We work to process and deliver orders as efficiently as possible.

Order Processing

Orders are generally processed within 1–3 business days after payment confirmation.

Business days are Monday through Friday, excluding public holidays.

Orders placed during weekends, holidays, major promotions, or high-volume periods may require additional processing time.

Shipping Times

Delivery times depend on your location, shipping method, carrier availability, and other factors.

Estimated delivery information will be displayed during checkout when available.

Please note that delivery estimates are not guaranteed and may be affected by circumstances outside our control.

Shipping Costs

Shipping costs are calculated and displayed at checkout before payment is completed.

Shipping rates may depend on:

Destination
Package weight
Order value
Delivery method
Promotional offers

Tracking Your Order

When tracking is available, you will receive a shipping confirmation email after your order has been dispatched.

Tracking information may take up to 24–48 hours to update after the carrier receives the shipment.

Incorrect Shipping Information

Please carefully review your shipping address before submitting your order.

Customers are responsible for providing a complete and accurate delivery address.

If you notice an error after placing your order, contact:

support@aurevaire.store

We will try to help before fulfillment begins, but address changes cannot be guaranteed once an order has been processed or shipped.

Delayed Orders

Occasionally, shipments may be delayed due to:

Carrier delays
Severe weather
Holidays
High shipping volumes
Customs processing
Transportation disruptions

These circumstances may be outside AUREVAIRE's control.

We will always do our best to assist you if your shipment experiences an unusual delay.

Lost Packages

If your tracking information has not updated for an extended period or you believe your package has been lost, please contact us.

Include:

Your order number
Full name
Tracking number

Email: support@aurevaire.store

Packages Marked Delivered

If tracking shows your order as delivered but you cannot locate it, we recommend:

Checking around your property
Checking your mailbox or parcel area
Asking household members
Checking with neighbors
Contacting your building reception
Contacting the shipping carrier

If you are still unable to locate your package, contact us for assistance.

International Orders

International shipping availability is determined by the destinations offered at checkout.

International orders may be subject to:

Import taxes
Customs duties
Brokerage charges
Local government fees

Unless otherwise stated during checkout, these charges are the customer's responsibility.

Questions?

Contact: