5. PRIVACY POLICY

At AUREVAIRE, protecting your privacy is important to us.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, make a purchase, contact customer support, or otherwise interact with our store.

Information We Collect

We may collect personal information such as:

Name
Email address
Telephone number
Billing address
Shipping address
Order information
Purchase history
Customer-support communications
Device information
Browser information
IP address
Website activity

Payment information may be securely processed by Shopify and our payment service providers.

How We Use Your Information

We may use your information to:

Process purchases
Fulfill orders
Process payments
Provide shipping updates
Provide customer support
Manage returns and refunds
Prevent fraud
Improve our website
Analyze store performance
Personalize your experience
Send marketing communications where permitted
Comply with legal obligations

Shopify

Our store is hosted on Shopify.

Shopify provides the technology that allows us to sell products online and may process personal information in connection with:

Checkout
Payments
Store functionality
Security
Analytics
Order management

Shopify's privacy practices may apply when it processes information through its services.

Cookies

Our website may use cookies and similar technologies.

Cookies may help us:

Keep items in your shopping cart
Remember preferences
Understand website traffic
Improve site performance
Detect fraud
Measure marketing activity
Personalize advertising

You can usually control cookies through your browser settings.

Disabling some cookies may affect certain website features.

Sharing Your Information

We may share information with service providers necessary to operate AUREVAIRE, including:

Shopify
Payment providers
Shipping companies
Fulfillment services
Analytics providers
Marketing services
Customer-support tools
Fraud-prevention services

We may also disclose information when required by law.

Marketing

If you choose to receive marketing communications, we may send you:

Product updates
Promotional offers
Store announcements
Other marketing content

You can unsubscribe at any time by using the unsubscribe link in an email.

Transactional emails related to orders may still be sent.

Data Security

We use reasonable measures designed to protect your personal information.

However, no system or internet transmission can be guaranteed to be completely secure.

Data Retention

We may retain information for as long as reasonably necessary to:

Complete transactions
Maintain business records
Resolve disputes
Prevent fraud
Comply with legal requirements

Your Privacy Rights

Depending on where you live, you may have rights to:

Access your personal information
Correct inaccurate information
Request deletion
Receive a copy of certain information
Withdraw consent
Object to certain processing
Opt out of certain advertising uses

To submit a privacy request, email:

support@aurevaire.store

We may need to verify your identity before processing certain requests.

Children's Privacy

Our website is not intended for children under 13.

We do not knowingly collect personal information directly from children under 13.

International Users

If you access AUREVAIRE from outside the United States, your information may be transferred to and processed in countries other than the country where you live.