Whether you need assistance with an order, have a question about one of our products, or simply want to get in touch, the AUREVAIRE support team is happy to assist you.
Email Support
For questions regarding an existing order, please include:
- Your full name
- Order number
- Email address used at checkout
- A brief description of your question
This helps us locate your order and assist you more quickly.
Customer Support
We aim to respond to most customer inquiries within 1–2 business days.
Response times may be slightly longer during weekends, holidays, or periods of high demand.
Business Address
AUREVAIRE
3013 Beacon Ave S
Seattle, WA 98144
United States
Please do not send returns to this address without contacting our customer support team first.
Approved returns must follow the return instructions provided by our support team.
Need Help With an Order?
Contact us if you need assistance with:
- Order status
- Tracking information
- Shipping questions
- Incorrect items
- Damaged products
- Returns
- Refunds
- Product questions
Email us at support@aurevaire.store.
We look forward to helping you.